| Block
Exemption "BER".
In
the past new vehicles purchased from dealers have
had to be returned to the dealer from where they were
purchased to be serviced otherwise your warranty would
be invalid.
In October 2003 Block Exemption was introduced
to enable smaller garages to carry out these services
without it affecting your vehicle warranty.
What does
it mean to you and your car?
In
October 2003 European Union Legislation affecting
the motor trade came into force. Its full title is
'Block Exemption Regulations 1400/2002' (in short
'BER').
This
legislation changes the way cars may be serviced and
repaired and gives motorists a lot more freedom in
their decision as to who should look after their cars.
Before BE, it was very difficult to have cars, which
were still covered by the manufacturer's warranty,
serviced anywhere except a franchised dealer. Now
motorists can use any garage of their choice to service
their cars without invalidating the manufacturer's
warranty. *
The
latest revision of the BER introduced four 'freedoms'
that are aimed at safeguarding free competition in
the entire market for vehicle spare parts, service
and repair. They affect the way in which the parts
distributor can act in the market.
1. The freedom for parts manufacturers/suppliers to
sell their Original Equipment-components without restrictions
into independent wholesalers or independent repairers.
This means: Parts manufacturers can no longer be forced
by their 'Original Equipment' contract to limit supply
of certain parts to the Vehicle Manufacturer/Assembler.
The end of the 'tied parts' arrangements.
2. The freedom for parts manufacturer/suppliers to
brand their 'original equipment parts' with their
own logo. This means: Motorists and garages will be
able to identify the manufacturer of a component when
it is removed from a vehicle and source its replacement
from any distributor of the part. They will no longer
feel that they 'have' to go to a dealer for a part.
3. An extension to the obligation on vehicle assemblers
to pass on technical information to operators in the
independent aftermarket. This information includes,
for instance:
Access to electronic systems for controlling the vehicle's
operation
Right of "reprogramming" information to
correct maladjustment
This means: Anyone with a legitimate need for technical
information - parts manufacturers - remanufacturer's
- distributors - factors - garages - technical publishers
- security companies - will have to right of access
to it in a usable form and at a reasonable cost (the
same cost as charged to anyone within the VAs network)
The
new BER also introduces certain definitions of importance
to the independent aftermarket.
There is a new definition of 'original spare parts'
and 'matching quality parts' that is based on the
quality of the component. This definition can be used:
Where parts used are of the same quality as the component
used for the assembly of a motor vehicle.
Where parts used are of the same specifications and
production standards as those used by the Vehicle
Assemblers.
Where parts manufacturers/suppliers are able to issue
a quality (self-) certification.
The
new definition identifies 'original spare parts' in
the following ways:
Parts produced directly by the vehicle assembler.
Components produced by the OE-supplier and branded
with the logo(s) of the vehicle manufacturer and the
parts manufacturer/supplier;
Technically identical parts produced by the parts
supplier, branded with his own logo and sold to the
independent aftermarket.
Spare
parts of 'matching quality' identifies parts in the
following way:
'Spare parts made by any undertaking which can certify
at any moment that the parts in question match the
quality of the components which are or were used for
the assembly of the motor vehicles in question.'
An
interesting point is that if the manufacturer himself
offers spare parts of differing quality (e.g. an 'economy'
line), he cannot prohibit its contractual partners
(i.e. dealers and authorized repairers) from buying
spare parts of the same quality from the independent
market.
The
BER also covers service and maintenance during the
warranty period and prohibits vehicle manufacturers'
warranties from including conditions requiring that:
All normal maintenance be provided within the vehicle
maker's network,
All parts used must be the VA's "original spare
parts"
The European Commission declared that such clauses
in a warranty document would represent 'an unjustified
restriction for the consumer!'
The
ADF have written confirmation from OFT that:
Independent repairers CAN carry out normal maintenance
and repair services during a vehicle's warranty period
without invalidation the VA's warranty conditions.
With two provisos...
Provided: that the service is in accordance with the
VA's servicing schedules and is recorded as such.
And...
Provided: that the parts used are of 'appropriate
quality' and are recorded as such.
Note:
This information is intended to introduce interested
parties to the topic of the BER. It should not be
taken as a definition of the law or proposed laws.
*Subject
to certain conditions
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